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#114824 11/15/11 08:09 AM
Joined: Nov 2004
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ur8up Offline OP
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Anyone experience Mitel Express messenger saying that my mailbox doesn't exist on the system. i can not even get into the administrators. But if i call the main number the AA answers.
Any help would be great.

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#114825 11/15/11 12:24 PM
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Does anyone besides you have the admin code? If they pressed option 1, your database is toast.

Try logging in with Express Manager, on a serial cable. And try the default login for Administrator -- you may have to experiment with mailbox length (I think default is two-digit mailboxes).

#114826 11/16/11 03:06 AM
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ur8up Offline OP
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Thanks for the info. That is probably what happen. I will have to make a trip to the job site. I am remote. I have tried over the phone trying to log in with various mailbox lengths with no good results.

#114827 11/16/11 06:23 AM
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My advice: In the future, anyone who wants the admin code has to sign off that you are not responsible for anything they screw up.


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