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Joined: Aug 2010
Posts: 5
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OP
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Joined: Aug 2010
Posts: 5 |
Has anyone encountered this problem/situation WITH a Mitel sx200 ICP:
when attempting to access voicemail boxes in form 50, I received a message "general failure to complete operation, voicemail error 202", same occurs with form 49.
I have rebooted the PBX system 2 times, same error message occurs. There is no operational failures with any mailboxes, voicemail works ok for all users, I just need to access programming to change a pw.
Thanks to all, and Happy New Year also!
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
And why would you need to be changing a p/w? Understand that with a stated occupation of "Consultant", there is some concern about giving you a p/w. As well, it WOULD be helpful to confirm that you are using the ICP voice mail.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jul 2003
Posts: 1,132
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Posts: 1,132 |
Sounds like there is some type of corruption to me. I'd likely try to document how it's setup and delete and recreate everything.
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Joined: Apr 2007
Posts: 339
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Member
Joined: Apr 2007
Posts: 339 |
this probably has nothing to do with this problem especially when you say this happens accessing form 49 but here goes, ensure all 24 voicemail ports are programed in form 9 and only the ones your DSP configuration allows in form 17.
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
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See if there is a duplicate mailbox entered in form 50. Try logging in via the TUI interface, and deleting the duplicate box "The current work around from port 2002 enter master_list(0,0). This will generate a list of all the mailboxes, user must then go through the list and identify any duplicate mailboxes. The user should then access the systemfrom the admin mailbox and delete 1 of the duplicate mailboxes."
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Joined: Aug 2010
Posts: 5
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OP
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Joined: Aug 2010
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all, 55 footer got it right, problem resolved, THANKS ALL!
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