Business Phone Systems

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#115183 02/17/12 05:23 AM
Joined: Oct 2005
Posts: 788
Phil Offline OP
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Joined: Oct 2005
Posts: 788
SX200 ICP, MX Controller. I set up a RAD for wake up calls, and it did work perfectly! But now, NONE of the wake-ups are going through at all, whether set by the room phone or the console. I think there is a conflict between the "failure to record" timer, and the length of the RAD itself, and that has caused the two ports I have assigned to the recording hunt group to be forced into a DND state, which renders all wake-ups invalid. My question is: How do I get those two ports out of the DND mode? I intend to add two more voice mail ports to that recording hunt group, but it will all be for naught if I can't figure out how to get them out of the DND mode. Thanks in advance for any help!!


Phil

SCCE, TTA, CTP
Atcom VoIP Demo
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#115184 02/17/12 07:44 AM
Joined: Jul 2003
Posts: 1,132
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Go into maintenance then choose diagnostics...you should be able to figure it out from there.


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