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#115262 03/16/12 08:51 AM
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Still looking for an answer guys.... :bang:

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#115263 03/16/12 09:54 AM
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If the default admin password has been changed and you can't get in, there aren't many options.

You could contact Mitel and see if they can get into it and reset the password. You could buy a hard drive with the express messenger software on it and swap the disc and reprogram. I'm not sure which file on the disc contains the password, but maybe someone knows and can get you the default file.

#115264 03/16/12 12:34 PM
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What version of software is the Express Messenger running. If it is an old version the passwords were different.

#115265 03/19/12 12:31 AM
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Silly questions:
1. Are you deinitely using 4 digit mailbox numbers? So, the admin box is definitely 9999?
There is a system option that sets length of passwords.
If it's NOT 4, you have to preface the default admin password with 0's, so you have the proper number of digits in your password length.


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
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