sundance-communications.com/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Mitel 5000

I am going to talk to a company about their Mitel 5000.

The guy wants to record incoming calls. I see based on the feature sheet that there is a "record-a-call" which I am assuming is controlled by the user. So my first question, is there a way to record ALL incoming calls automatically? I know this can be tricky on an Iwatsu system.

Also, if there is a way to record all incoming calls, what is the capacity of the vm? I would hate to have him recording all of these calls and then run out of vm space in a few weeks.

Any help or insight would be appreciated.

Thanks,

Record-A-Call is initiated by the end user, on a per-call basis. Calls can be recorded to an associated, disassociated or user-selected mailbox.

VM storage capacity is determined by system design. Capacity is listed by hours and minutes when logging into the system.

Yes, I think I am going to have to propose a third party recording system.

I appreciate the reply.