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#115568 05/29/12 06:01 PM
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I have an sx 20 with an alarm that triggers after any extension dials out. The call is able to complete to it's dialed number ok, but an alarm post every time the extension starts to dial.

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What is the alarm ID?

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Alarm ID is 01.

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01 is a ram alarm on the SX20. probably your generic module is failing. This is 'probably' a battery problem on the generic module if it's a 503 generic or on the MCC if it's a 200, 400, or 500 generic.

However, attempting any repair on an SX20 is an 'iffy' thing at best. The NEWEST part is over 20 years old! Finding parts and/or knowledgeable support is going to be a real struggle. This is a situation where you should be prepared to purchase an SX50 at least, or a 200el, or a 200icp. Investing in the repair of an SX20 would be like putting a new engine in a 30 year old Ford from New York that was driven only in the winter.

Fact, if you turn it off, it probably will not boot when you turn it back on.


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