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Joined: May 2007
Posts: 218
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Posts: 218 |
SX-200 ICP with PRI.
The DID calls do not follow the call forward.
All B/NA calls programmed to go to VM Hunt group access code.
All other call types go to VM but not DID calls.
Same thing happens if calls are forwarded to external number.
Tried all COS combinations and interconnections are good.
Everything looks good in Form 19.
Kinda stuck on this one.
Located in Southern California.
Mitel, Avaya, Nortel and Hitachi Products and services for Hospitality and Business sectors. Tel: 1-800-329-7971
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Joined: Feb 2006
Posts: 1,716
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Joined: Feb 2006
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Check the COS of the trunks. Do they allow CF?
Rcaman
Americom, Inc.
Where The Art And Science Of Communications Meet
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Joined: May 2007
Posts: 218
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Posts: 218 |
Yes, even have follow external cfwd allowed on trunk COS (709)
Located in Southern California.
Mitel, Avaya, Nortel and Hitachi Products and services for Hospitality and Business sectors. Tel: 1-800-329-7971
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
Do DIDs match extension numbers, and/or are they properly pointed in form 54?
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Joined: Jun 2010
Posts: 136
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Check ANI Option for the Sets,, I believe that is the problem
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Check trunk cos for Option 234
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Joined: May 2007
Posts: 218
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Joined: May 2007
Posts: 218 |
John - 234 is disabled.
TG - Yes DID's match Prime lines exactly.
Xeta - We played with this (800)both ways with no change.
It is currently disabled. I think the THB calls for it to be disabled.
Located in Southern California.
Mitel, Avaya, Nortel and Hitachi Products and services for Hospitality and Business sectors. Tel: 1-800-329-7971
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Joined: Sep 2008
Posts: 392
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Joined: May 2007
Posts: 218
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Joined: May 2007
Posts: 218 |
210 disabled in stations and trunks.
Located in Southern California.
Mitel, Avaya, Nortel and Hitachi Products and services for Hospitality and Business sectors. Tel: 1-800-329-7971
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
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Just to be different, I'd also check form 50 and make sure that the mailboxes have the prime lines listed as the extensions... but you said other trunk calls and internal calls work correctly.
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