atcomsystems.ca/forum Forums Other TDM Phone Systems Nitsuko-Tie Telephones & Systems Start Up woes

Nitsuko 124i. Powered down for cold restart in hopes of removing the "9,9" requirement for single lines. System finally camem up.

It came up with "9,9" requirement intact, even on a cold start.

Now, even a "9,9" does not sieze a line. I can manually select COL 1-4 on a multibutton set. Col 5 is among the missing.

Are the lines Centrex? Are you going through a dialer or something? Is it behind a PBX? OR...is it behind a channel bank that is slow to give DT and then you have to put another 9 in? Get that buttset out! Also, there is a timer to set for slow DT.

Ahem, all's well that ends well.
Contacted a fellow phone dawg nearby and I'm handing off to him. He serviced this actual system and has moved it once or twice.
With one program number, he helped me cure the stations not coming up, and with one
more, not in the manual, but contained in release notes to dealers, I cured the "9,9"
requirement for single line digital users.
Better he spend an hour than I spend another full day fooling around and spinning my
wheels and making mistakes. It's the better customer service as I see it.
Thanks to all you phone guys out there who care about our work.

Turns out to be an E-911 program, not in the manual, but contained in release notes to dealers.
Don't you think that the customer, the vendor and the manufacturer would all be better off if a more free flow of information was allowed from manufacturer to freelance secondary market service providers?
We're out here to serve and the manufacturer can only look better if it provides a way for its older, but still servicable, equipment to continue to do its job well.


Ahem, all's well that ends well.
Contacted a fellow phone dawg nearby and I'm
handing off to him. He serviced this actual system and moved it once or twice.
With one program number, he helped me cure the stations not coming up, and with one
more, not in the manual, but contained in release notes to dealers, I cured the "9,9"
requirement for single line digital users.
Better he spend an hour than I spend another full day fooling around and spinning my
wheels and making mistakes. It's the better customer service as I see it.
Thanks to all you phone guys out there who care about our work.