web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#116839 04/06/05 12:28 AM
Joined: Apr 2005
Posts: 3
sam_atl Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 3
We are using a Nitsuko 124i (I believe), and for some reason only two of the 5 extentions we are using will ring. Now I'm no phone tech (but I am the sys admin of the network) and some how this has fallen on me. I have a manual, but I cannot seem to figure out how to program the extentions to ring. I have used the check key to verify the ringer volume (pressing Check then vol up). Other than that, I am at a loss.

Now if I call from one extention to another, the extention that is being dial will ring, but if we get an incoming call then only 2 of the extentions will ring (we want all of them to). Thanks for your help!

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#116840 04/06/05 12:41 AM
Joined: Sep 2004
Posts: 4,194
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,194
Likes: 2
Look to see if they are in the incomming ring group. Generally with analog lines it's ring group 1. This has o be defined before they can ring in this scenario. If they used call coverage keys for this then it's another proceedure but alot more complicated. BTW, more than one company used system admins to do this when it has nothing to do with your job description. I came from the data side and I can tell you for a fact it takes the same amount or more taining to program large phone systems. I mean, unless you went to a University or college to get a computer science degree, (like I did) alot of what you learned has nothing to do with computers. Logic and flowcharting and the keys to programming both phones and computers.

#116841 04/06/05 12:45 AM
Joined: Apr 2005
Posts: 3
sam_atl Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 3
I tried to change the ring group before, but I must not be doing it correctly because it doesn't seem to work. Anyone know how to walk me through this?

#116842 04/06/05 02:17 AM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
Offline
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268
Sam:
Please complete your profile so that we may help.

#116843 04/06/05 02:58 AM
Joined: Apr 2005
Posts: 3
sam_atl Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 3
I am pretty sure the problem is the Extension Ring Group assignment. The problem I am having now is that when it asks for a password, I enter 12345678 which I thought I saw somewhere was the default password for programing the system. It won't accept it. I used 0000, but that is limited in what features it can access (and of course will not allow me to access feature 0909).

#116844 04/06/05 04:30 AM
Joined: Sep 2004
Posts: 4,194
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,194
Likes: 2
Better get your vendor out there then. Without getting into system programming you have zero chance of getting it to work.

#116845 04/27/05 05:24 AM
Joined: Apr 2005
Posts: 3
Member
Offline
Member
Joined: Apr 2005
Posts: 3
Try sneaking into program mode using the MF level password .

Try xxxxxxxx instead of 12345678

That may or may not work as it is the default MF password for the DX2D systems we had in Australia

Please don't post passwords due to security reasons.If you want to help feel free to, but do it by email so as not to publish passwords out in the open for hackers.
Thanks




[This message has been edited by dtmf (edited April 27, 2005).]


Moderated by  JWRacedog 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5