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Joined: May 2005
Posts: 10
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Joined: May 2005
Posts: 10 |
My caller ID is blocked. I called our provider (SWB) and it is not blocked on their end. This occured after we had a caller ID daugher board installed. Any suggestions?
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Call the tech back out and have him fix it. There is a program that will automatically insert the caller ID blocking code for outgoing calls.
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Joined: May 2005
Posts: 10
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Joined: May 2005
Posts: 10 |
Any other suggestions? The company will not come back out because I told them that the tech was only there for 2.5hrs and they are trying to bill be for 3hrs.
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Joined: Aug 2004
Posts: 1,747 Likes: 49
Admin
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Admin
Joined: Aug 2004
Posts: 1,747 Likes: 49 |
If you don't pay your bills I don't think we want to help you either. This is something that needs to be done by a tech, so you'll have to call someone out there.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
We only bill in 1 hour increments for labor and in with and .5 hour for travel time with extra added for downtown parking. Well, I can certainly see if you are contesting the bill, why would they come back out and put more time on it? Makes business sense to me.
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Joined: May 2005
Posts: 10
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Member
Joined: May 2005
Posts: 10 |
Toner,
I never said I did not pay. The company was offended because I questioned them. This same company has done this to me several times before and I finally decided to ask what was going on. It seems to me that they know they are doing this because they were defensive to begin with.
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