OnyxIV - ext 306 ring but shouldn't

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OnyxIV - ext 306 ring but shouldn't #117284 12/14/05 09:46 AM
Joined: Jun 2005 Posts: 204 Tampa, FL, USA Pete Largo Member
Pete Largo Member Joined: Jun 2005 Posts: 204 Tampa, FL, USA	The system is a Tie Onyx IV with 2 cabinets. Extension 306 rings on incoming calls, but according to programming it shouldn't. I have gone into programming and checked that all lines show L for Ring type. Is there something I am missing here? Thanks

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Re: OnyxIV - ext 306 ring but shouldn't #117285 12/14/05 05:05 PM
Joined: Jun 2005 Posts: 204 Tampa, FL, USA Pete Largo Member
Pete Largo Member Joined: Jun 2005 Posts: 204 Tampa, FL, USA	No reply yet? I could really use some help with this. I'm usually pretty good at figuring this stuff out, but the manual is less than usefull in this regard. I've gone to ED in programming, checked 306, and all lines show LLLL LLLL, so why is the damn thing ringing every time someone calls any of the lines? Thanks in advance for ANY assistance at all, even if it's just a page in the manual or something, please give me some direction... I'm on one knee here.

Re: OnyxIV - ext 306 ring but shouldn't #117286 12/15/05 02:53 AM
Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576) dtmf RIP Admin
dtmf RIP Admin Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576)	Is it in a ring group? Russ runs a local service and private tech center. [/url]

Re: OnyxIV - ext 306 ring but shouldn't #117287 12/15/05 03:35 AM
Joined: Sep 2003 Posts: 70 Lapeer, Mi, USA mundo22 Member
mundo22 Member Joined: Sep 2003 Posts: 70 Lapeer, Mi, USA	Check KS programming to see if there is a ringing or a delayed ringing call coverage key. Also check program HD to see if there is another extension forwarded to 306 that may have ringing programmed.

Re: OnyxIV - ext 306 ring but shouldn't #117288 12/20/05 06:15 AM
Joined: Jun 2005 Posts: 204 Tampa, FL, USA Pete Largo Member
Pete Largo Member Joined: Jun 2005 Posts: 204 Tampa, FL, USA	mundo22 - you got it right! There was a call coverage key programmed on that set. Thanks a million!

Re: OnyxIV - ext 306 ring but shouldn't #117289 12/23/05 05:26 AM
Joined: Sep 2003 Posts: 70 Lapeer, Mi, USA mundo22 Member
mundo22 Member Joined: Sep 2003 Posts: 70 Lapeer, Mi, USA	Glad to be of service. Have a merry Christmas!!!!!

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