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#117635 01/09/07 11:37 AM
Joined: May 2004
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I have a customer that whenever you call x301 it connects to a cell phone. I cancelled forwarding by *2 and Off Prem *4. It still forwards.

What am I doing wrong.

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#117636 01/10/07 11:30 AM
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It's in the large user manual

To Forward:

Call 1
*4
6+line access code
Dial Number desired
Hold
Spkr

To Cancel:

Call 1
*4
6+Hold
Skkr


DND Light should go out.

#117637 01/11/07 12:49 PM
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Thanks, I'll try it. One thing I noticed, is that the DND is not ON.

#117638 01/30/07 09:05 PM
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The extention could also be fixed call forwarded in the setup programming. Sometimes this is setup via phantom extentions in night mode.

#117639 01/31/07 01:27 AM
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Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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power it down and up , should kill any forward


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