web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#118091 02/21/08 05:43 AM
Joined: Feb 2008
Posts: 2
DaveP Offline OP
Member
OP Offline
Member
Joined: Feb 2008
Posts: 2
We are entering into a joint venture with a company from the states. They have an old Nitsuko system that should still work.

After installing the system in our (Southern Ontario) plant, we can not get the ATRU-LS1 to recognize the incoming telco lines. Everything else (Intercom, paging etc) works like a charm.

I have gone through, to the best of my knowledge (0900's section), all of the appropriate Trunk settings in programming. The status light on the PCB is flashing at the same rate as the other PCBs.

The incoming telco lines are standard voice lines. The ATRU-LS1 does not have any expansion cards on it.

Secondly, the documents declare that the PCB's detect the ringing voltage at ~90V. However, the ringing voltage in the area is ~35V. Could this be a problem?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#118092 02/23/08 05:27 PM
Joined: Feb 2008
Posts: 4
Member
Offline
Member
Joined: Feb 2008
Posts: 4
What is the part number of the card, and I assume you've already checked the fuses on the top?

#118093 02/24/08 03:35 PM
Joined: Mar 2002
Posts: 157
Member
Offline
Member
Joined: Mar 2002
Posts: 157
Not working how? Do you have line appearances programmed on the phones, for example? If so, do the line keys light? Can you pres the "check" key and verify that the key is programmed for a line number that you have installed?

#118094 02/25/08 12:30 AM
Joined: Feb 2008
Posts: 2
DaveP Offline OP
Member
OP Offline
Member
Joined: Feb 2008
Posts: 2
A couple more notes about the system.
I have verified the line buttons are programmed for the 2 lines we have. The ATRU card (pn# DX2NA??) does not have any fuses on the board.

We cannot see incoming ringing (on the phones or the card's LED's) as well as cannot place outgoing calls using either the Line button or using Call 1, #9 and line number.

I have noticed that the test point LED for -55v on the power supply flickers on start-up. Once the system is fully loaded the LED is off.

We do have 2 of these ATRU cards from the previous install and both behave the same.


Moderated by  JWRacedog 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,297
Posts638,867
Members49,769
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,675 Shoretel
189,659 CTX100 install
187,870 1a2 system
Newest Members
Soulece, Robbks, A2A Networks, James D., Nadisale
49,768 Registered Users
Top Posters(30 Days)
Toner 26
teleco 9
dans 6
dexman 4
Who's Online Now
0 members (), 121 guests, and 349 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5