sundance-communications.com Forums More-Phone & VoIP Systems Nitsuko-Tie Telephones & Systems MW light on phone

Some of my clients are complaining that there is a MW red light flashing on their phone. I forgot how to get this off. Any pointers?

Press the Call 1 key, dial 873, wait for the confirmation tone, then press speaker to hang up

dont think that worked.. so your sayind " get tone press 1 then dial 873?" that didnt work unless im doing it wrong.

Please verify system type

Aspect System, Useing NEC Phone Type I-Series

any updated? im pretty sure its getting caused by a vm forwarding to a port EXT that is not correctly assigned. But i know theres a way to get rid of the light.

On our system, this is controlled by VM system. We are using a VM2000 and there is an entry under the mailbox options for MW indicator that cna be toggled on or off.

Can't you just press the clear button on the phone to clear it with soft keys?

Try

speaker, * , 8

Thanks for all the suggestions.. None have work im afraid. *,8,0 leads to VM box.. in fact just just *,8 goes straight to VM box dont even get a chance to press 0. any updates on this would be much appreicated. Thanks everyone