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#118609 10/13/09 07:07 AM
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mestiso Offline OP
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Some of my clients are complaining that there is a MW red light flashing on their phone. I forgot how to get this off. Any pointers?

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#118610 10/13/09 07:26 AM
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Press the Call 1 key, dial 873, wait for the confirmation tone, then press speaker to hang up


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#118611 10/13/09 07:30 AM
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mestiso Offline OP
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dont think that worked.. so your sayind " get tone press 1 then dial 873?" that didnt work unless im doing it wrong.

#118612 10/13/09 08:12 AM
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Please verify system type


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#118613 10/13/09 08:55 AM
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mestiso Offline OP
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Aspect System, Useing NEC Phone Type I-Series

#118614 10/13/09 11:47 AM
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mestiso Offline OP
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any updated? im pretty sure its getting caused by a vm forwarding to a port EXT that is not correctly assigned. But i know theres a way to get rid of the light.

#118615 10/13/09 12:45 PM
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On our system, this is controlled by VM system. We are using a VM2000 and there is an entry under the mailbox options for MW indicator that cna be toggled on or off.

#118616 10/13/09 02:13 PM
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Can't you just press the clear button on the phone to clear it with soft keys?

#118617 10/13/09 05:58 PM
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Try

speaker, * , 8

#118618 10/15/09 10:51 AM
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mestiso Offline OP
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Thanks for all the suggestions.. None have work im afraid. *,8,0 leads to VM box.. in fact just just *,8 goes straight to VM box dont even get a chance to press 0. any updates on this would be much appreicated. Thanks everyone

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