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I'm attempting to program the function keys for the Nitsuko 124i. I managed to program my function keys with the correct extension & name but the name I entered does not show up on the display when I dial the extension. Help!

Let me try to understand this. If function key #1 is programmed as a hotline key to x301, does it ring 301 when you press it? If not, where does it ring?

The function keys are set up to ring at each extension. This works fine, but the name on the display is wrong. I reprogrammed & put the correct name in, but when I punch the function key, the old name still comes up.

After programming the name change on the extension, does that extension display the proper name? What method did you use to program the change? Was it through system admin programming or by dialing the service code 800 at that phone then programming?

I programmed using the System Administrator. Yes, the correct name was displayed at that time. It's when I punch the correct extension (after programming is done) that I get an incorrect name. Please give the instructions for programming using service code 800.

Press idle Call key at the phone you wish to program,Dial 800, then use one touch keys to program name as per manual. When done, press Hold, then speaker to hang up.
Having said that, there may be some weirdness going on. Try clearing the name existing name first before entering the new one.
Also, one last thought. Did you originally program the name through a laptop or through the phone? Better to do it through the phone.

When I press Call 1, then 800 I get 'Enter Name ICM Dial' in upper left hand corner. No options for anything else. When I enter the 3-digit ext the incorrect name comes up. I press 'check' (enter name) but I am only allowed numbers Not letters. I am trying to program through the phone. I have cleared the extension & reentered & the old name still continues to come up on my display.

Finally found the andswer...Call 1 + 800 + ext # + name. Using the DSS keys, I entered the name, pressing Check after each letter. When done I pressed HOLD, SPK. Now all my extensions have the correct names. Thanks for your help.

Sweet

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