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Joined: Feb 2008
Posts: 88
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Joined: Feb 2008
Posts: 88 |
I was dispatched to a 384i (HOTEL)to move a phone to a new port, due to the existing being bad. I was able to retrieve and reprogram everything, except the names of the softkeys. The phone is a 24 button super display, didnt get the part number, sorry. Anyway, under program 1007, I was only able to enter 6 total characters. This count includes the space between letters, for example..
WAKE UP, but I could only get in WAKE U.
I contacted 3 "Nitsuko techs" I used to work with at Convergent, and all of us couldnt resolve this.
Class of service was the same of both ports also.
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Joined: Jun 2004
Posts: 1,367
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Joined: Jun 2004
Posts: 1,367 |
If memory serves me correctly, in programming, you can only see part of the name but if you continue entering in letters it "goes to a second page" in the display. You can have up to 8 characters
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Joined: Feb 2008
Posts: 88
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Joined: Feb 2008
Posts: 88 |
Bill, thank you for your response, you are correct, it does wrap to a different screen, and you can enter, for example "p" from the words Wake Up, but still, the p never appears.
It still says Wake U.
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Joined: Feb 2008
Posts: 88
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Joined: Feb 2008
Posts: 88 |
I still am looking for answer to this issue....any other ideas?
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