Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#119035 03/21/01 09:52 PM
Joined: Mar 2001
Posts: 3
Member
OP Offline
Member
Joined: Mar 2001
Posts: 3
From what I understand a Norstar Applications Module can only be expanded to up to 16 channels unless for the purpose of ACD or IVR and a few other functions. I'm trying to find out if a NAM can be expanded to 32 channels for regular voice use only, not peripheral features. Any thoughts?
Is there currently an alternate system that has good integration for Norstar including display functions like fast forward, rewind, OK next...

GA
#119036 03/21/01 10:00 PM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
Is this a Norstar ICS or MCS? Do you connect with fiber between modules?

#119037 03/21/01 10:04 PM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Offline
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
Oops I read your question wrong. Phone Express makes a VM that goes to 64 ports. It uses the Norstar display to review messages.

#119038 03/22/01 10:54 AM
Joined: Mar 2001
Posts: 8
Member
Offline
Member
Joined: Mar 2001
Posts: 8
the NAM unit can be expanded to 32 ports for voice with hardware(cards) and keycodes from Nortel. The ports are made up of B(bearing voice) and D(signaling,system) channels each channel has a B+D associated to it, but only the B channel can be use for voice. Hope that answers your question.

#119039 04/09/01 12:26 PM
Joined: Mar 2001
Posts: 3
Member
OP Offline
Member
Joined: Mar 2001
Posts: 3
Thanx for your help guys! But just in case anyone else reads this let me clarify a few things I have since found out; The Norstar voice mail CAN be expanded to 32 channels, however 16 channels are reserved for special applications such as fax on demand, ACD, IVR..., the other 16 channels are for sending msg's, receiving msg's, and auto attendant.
In addition, Call Express still does not have complete integration for "soft key" usage. You will get "MSG For You" on the display but from then on, its all audio
prompting.


Moderated by  MooreTel, NTlayoff, Z-man 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
Samsung pro star dcs
by bditech - 03/07/21 01:00 AM
Samsung DCS power failure
by Telesystems - 03/06/21 09:55 PM
Samsung pro star dcs
by bditech - 03/06/21 05:09 PM
Old Equipment Plan
by MarkAtLMFJ - 03/05/21 04:41 PM
OS 7400 OAS
by John807 - 03/05/21 04:21 PM
Popular Topics (Views)
Forum Statistics
Forums95
Topics94,290
Posts639,113
Members49,425
Most Online5,661
May 23rd, 2018
Today's Birthdays
[email protected], norb, quartra
Newest Members
Sam Juniper, B Ledford, Jonie4, James Wright, TechnoloJay
49,425 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 31
Ruben 25
pvj 11
Linked Banner to your Product or Website
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
21 members (BobRobert, dexman, bditech, sundance, justbill, nortelvoip, Mercenary Roadie, Telesystems, Gary S., Canteleco, teldata1, Ruben, hitechcomm, Retro-Phones, Touch Tone Tommy, Professor Shadow, Coral Tech, hbiss, Butch Cassidy, Keyset6, JBean3329), 187 guests, and 62 robots.
Key: Admin, Global Mod, Mod
Custom Island 58
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners