|
|
Joined: Feb 2002
Posts: 4
Member
|
|
Member
Joined: Feb 2002
Posts: 4 |
We have several Meridian phones in our company, and we are experiencing some problems which just one of them. It is an M7310. Problems have occurred ever since the phone was purchased (it was refurbished). Now, after attempting to reprogram autodial #s, whenever a button was pressed the dialog "select a line" would appear, and even if you did select a line, the message continued to appear. We tried to disconnect the phone for a few days, in hopes it would reset itself, but now, when you press a button, it automatically intercoms to one of the other stations (no matter which button you press, it always intercoms this same station). Obviously, this phone is of no use to us now, and we are desperate to find an answer for why it is possessed! Please help.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Mar 2001
Posts: 577
Member
|
|
Member
Joined: Mar 2001
Posts: 577 |
one of the autodial buttons at the top of the set is stuck.remove the plastic covers on the buttons and you will find the stuck button.
|
|
|
|
|
Joined: Feb 2002
Posts: 4
Member
|
|
Member
Joined: Feb 2002
Posts: 4 |
THANK YOU!!! THE SUGGESTION OF REMOVING THE AUTODIAL BUTTONS AND CHECKING FOR ONE THAT WAS STICKING WORKED!! YOU ARE A GENIUS!!!
|
|
|
|
|
Joined: Feb 2002
Posts: 4
Member
|
|
Member
Joined: Feb 2002
Posts: 4 |
wait, i lied. now i went back to fixing the rest of the autodial numbers, and when i try to use one, instead of dial an number, it intercoms one of our stations. each button seems to intercom someone else. what does this mean?!
|
|
|
|
|
Joined: Dec 2001
Posts: 32
Member
|
|
Member
Joined: Dec 2001
Posts: 32 |
there is a shift key on those phones that allows for two numbers per key, could be setup for internal speed dials (the shift key is a little triangle)
|
|
|
|
|
Joined: Mar 2001
Posts: 577
Member
|
|
Member
Joined: Mar 2001
Posts: 577 |
The autodial buttons are programmed for internal intercoms by default.
|
|
|
|
|
Joined: Feb 2002
Posts: 4
Member
|
|
Member
Joined: Feb 2002
Posts: 4 |
i reprogrammed all the auto dial keys, and the phone now works! thanks to everyone for all your help!
|
|
|
|
|
Joined: May 2005
Posts: 1
Member
|
|
Member
Joined: May 2005
Posts: 1 |
I just had the same issue, and this was a nice EASY fix - thank you! <font face="Verdana, Arial" size="2">Originally posted by ati8923:
i reprogrammed all the auto dial keys, and the phone now works! thanks to everyone for all your help!</font>
|
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
286
guests, and
39
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
