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setup a 6x16 with startalk voicemail lines 1-3 answer with with ccr tree, 4-6 answer with with bell call answer..... but vmail is picking up those lines before bell does?????
going into peoples internal vmail boxes???? or general delivery?

Second question is making conference calls on a analog line on a mer 1, how do you drop a call that goes to vmail???????


thanks all

wichie

oh yeah 6x16 is dr5, startalk mini

1) What is bell call answer?Try setting your call forward busy/no answer settings to 6 or more rings(at each set these lines appear on).
2)Good question,I will get back to you on this one.

GO INTO AA and set the lines you don't want the voicemail to answer n remember IF forward no answer at the extension in capabilities is set to answer in less rings than the auto attendant and that phone is set to ring on outside lines that voicemail box will pick up before the auto attendant.

go into voicemail AA and set lines 4 and 6 to answer no

Thanks phonetool but that was already done at install, i think it has something to do with drt to prime or the callforward no answer rings being too low and forwarding then.....
still have to change and test.

Thanks

ps bell callanswer is the c.o.'s mail answer service in canada, they have a few co's sharing the system and wanted them to appear seperate to the outside world, so put call answer on these lines.