sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems 308 DR5 (caller-ID)

Does anyone know if a Norstar 308 (DR5) can be programmed to provide caller-id automatically to more than 1 (ringing)telephone station? Thanks.

Norstar 308 DR5,616 DR5,824 DR5 only support one station to have caller ID information before you answer the call,the rest of the stations you have to either press a button with feature 811 or press Feat.811 to see the caller ID information.If you want that feature you have to upgrade to CICS ,it will show CID information on all extensions before you pick up the call.

Good Luck.

Samh,

Do the older 308,616 sytems have capability of hunt groups?

This is all I know about CLID Info:

On a MICS only one phone per line will show the caller ID information automatically. The other phones will need to press feature 811 to see the info. On a CICS you can set it for all phones. Nortel is going to fix this disparity in the new MICS 6.0 software due out soon.
On the MICS, caller ID is programmed in LINES>Trunk/Line data> type is loop, and CLID set: xxx where xxx is the set you want the caller ID to come up on for inbound calls. You can make the caller ID show up on more than one phone by using a hunt group - and assign all the phones you want the caller ID to show up on (or you can use feature 811 while the call rings).
You will NOT get automatic caller ID information on the second call to a phone. If the phone is in use the next call that comes in will NOT show the caller ID information without pressing F811 and the ringing line appearance.

God Luck!!

JJ
All the old norstar series and CICS AND MICS up to 4.0 they don't have hunt group,4.0 or higher in CICS and MICS they have HUNT group.
6.0 is out allready and they didn't fix this problem yet.I read that it will be 6.1 due middle of 2003,hopefully.

Thanks for the info.