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Joined: Jan 2003
Posts: 2
Member
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Member
Joined: Jan 2003
Posts: 2 |
I need help with a MCIS 4.0. I have a problem with incoming calls being dropped as soon as the user goes off hook to answer the call. Also lines are dropping while on hold (the caller drops and visual indicator goes out). Both troubles are intermittent.
The lines come in via T1. The T1 test good.
Any Suggestions?
Thanks
Tony
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Joined: Mar 2001
Posts: 577
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Member
Joined: Mar 2001
Posts: 577 |
This also happens on copper lines as well.We had to replace software.
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