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Joined: Jul 2003
Posts: 1,235
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Joined: Jul 2003
Posts: 1,235 |
hello group. i have a customer who has the first 4 lines as incoming on their mics. they loose audio outgoing. they can still hear the customer but they arent geting out. happens on several sets. anyone else had a simular problem. in not sure where to look- the lsds card, the system or the tel co. thanks for any input. dave
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Joined: Mar 2001
Posts: 577
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Joined: Mar 2001
Posts: 577 |
What is the software level? If it is 4.1, upgrade the software.
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Joined: Jul 2003
Posts: 1,235
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Joined: Jul 2003
Posts: 1,235 |
im not sure what the software level is. i didnt put it in but i can find out. is the 4.1 a troubled software. thanks dave
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Joined: Mar 2001
Posts: 577
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Joined: Mar 2001
Posts: 577 |
Low volume, ringing problems, and dropped calls.
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Joined: Feb 2003
Posts: 51
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Joined: Feb 2003
Posts: 51 |
Try swapping the cards and testing to see if the problem follows the trunk card. The first four lines are on the first card so it's a good chance you have a card problem.
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Joined: Jul 2003
Posts: 1,235
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Member
Joined: Jul 2003
Posts: 1,235 |
i had the same thought. i went out yesterday- system was working fine last couple days but the company that sent me wanted me to go back and reboot it.while it was down i traded the 2 lsds cards in the ksu. funny how things often seem to work good when the tech is there. have to wait and see. thanks dave
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