|
|
Joined: Apr 2004
Posts: 585
Member
|
OP
Member
Joined: Apr 2004
Posts: 585 |
Well, the customer WAS satisfied.... Here we go again. I was thinking along the same lines as Jack.A single set with only line 032. I was also thinking maybe around robin loop might work- a a virtual set might or else could put a set in the tel closet.
Line 32 rings in on set A with shorter CFNA rings than the other phones; CFNA to Set B with only line 32 rings once and CFNA to set A.
I am wondering about the ringing order as well. We have about 15 sets ringing on this line.Too many? And- which phone rings first when they have the same lines- in order of extension?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Apr 2004
Posts: 585
Member
|
OP
Member
Joined: Apr 2004
Posts: 585 |
Mr JackDamage-
I believe you are correct. The CFNA is overriding, and it Line 32 to an individual VM-ext 229 which has one of 8 ringing appearances.
The manual says you can't have two or more ringing appearances for this to happen. Maybe ONE ringing appearance and a Line bell?
|
|
|
|
Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
|
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
If you are just looking to make the line ring and not go to voice mail, then assign it to a hunt group. Set the line to ring to the hunt group and set the group as Broadcast.
Hunt Groups overide CFB CFNA.
|
|
|
Forums84
Topics94,291
Posts638,815
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
125
guests, and
428
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|