sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Nortel Telephones & Systems ata on old norstar

I am trying to hook an ata 2 to an older norstar 6x16 with the 4x8 software. The ata is not working and it is programmed the way the install sheet say. I have changed it out with another one and it still doent work. Am i missing something?

i'm thinking you need the older style ata to work on a old 616 cabinet

I tried that and still no sucess

I'm not sure of the compatibily issue myself. What is the unit doing? Is it totally non functional or can you get I/C dialtone but not outside line or what?

I have battery but no dialtone. I/C or outside.

The old ATA or the new ATA 2 they should work fine no problem there at all.However I think you mentioned you have 4/8 s/w did you try plug a digtal phone to that station and made sure it works before plugging the ATA , also make sure that you have one intercome button for that station.

Yes i tried a phone to make sure port is good. I programmed it according to the install sheet, both ways. With the older software and the dr3 and above. Next we're going to change software cartridgesand see what happens. Then we will change out cabinet if we have to.
Thanks for the help

Hey All,

i found out that the software has to be dr2 or higher to work with an ata and all of the 4x8 software is dr1. Thats what i have been told. We'll know for sure when the software gets here. Just something else to tuck away in case youy run across the same issue.

thanks
emmitt