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Joined: Mar 2004
Posts: 24
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Joined: Mar 2004
Posts: 24 |
Is there any way on a MICS 6.0 and NAM, to stop certain DN's from being dialed from the A.A.
Thanks!
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Never had to restrict dn to dn dialing. Dialing filters possibly. Very good question.
[This message has been edited by jwooten (edited July 29, 2004).]
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Joined: Mar 2004
Posts: 24
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Member
Joined: Mar 2004
Posts: 24 |
Yeah, they don't want some dn's to receive calls from people dialing them when calling in from the AA. Also how do you change the password for admin on the NAM?
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Joined: Sep 2004
Posts: 13
Member
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Member
Joined: Sep 2004
Posts: 13 |
Don't think you can restrict that at the AA level.
if it's documented i can figure it out
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Joined: Aug 2004
Posts: 1,743 Likes: 49
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Admin
Joined: Aug 2004
Posts: 1,743 Likes: 49 |
I wanted to do the same thing a while ago, but couldn't think of a good way to do it. The only answer I came up with was to put the set on DND and lock it, but then it can't receive internal calls or pages either.
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Joined: Sep 2004
Posts: 13
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This seems to be an issue for an employee who is not trustworthy, and management has concerns about them taking too much time on the phone with personal calls?
I had some ideas, but if the above is the case then they could easily be defeated be feature deactivations.
if it's documented i can figure it out
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
if you just want people not to find them, remove thier mailbox from the directory. Another round about way might be to give them extensions within a certain range, say 100 and up, and setup a CCR tree to point the digit 1 to the operator. I haven't actually tried this, but may work.
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Joined: Mar 2004
Posts: 24
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Deleting the mail box, and ext. from dir. does not stop them from dialing the ext. from the AA. Never tried feature deactivation how is that accomplished?
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Joined: Sep 2004
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make all lines appear and not ring on that set then they will not know if someone is calling them its under terminal and sets
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