Business Phone Systems

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#122096 10/11/04 01:51 PM
Joined: Sep 2003
Posts: 70
mundo22 Offline OP
OP Offline
Joined: Sep 2003
Posts: 70
I Have a Modular ICS with 5.0 XC software. There are a few strange things happening; occassionally when the receptionist (ext 200-port 0101) parks a caller the call is disconnected. I have tried a new phoneset at the receptionist location. I have changed the park timer and changed the park mode from lowest to cycle. None of these changes have worked. Also at the receptionist desk a phantom ring occurs intermittantly. It rings in on the intercom key and no one is ever there nor is there a display saying where the call is coming from. Any help would be appreciated.

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#122097 01/12/05 01:22 PM
Joined: Jan 2005
Posts: 7
Joined: Jan 2005
Posts: 7
FYI, I had the same problem with a MICS 6.1 W/PRI. after much hair pulling and testing, I was able to determine that the software was corrupted. Installed a new software cart and reprogrammed switch everything is working like a charm for the past two weeks.

Moderated by  MooreTel, NTlayoff 

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