|
|
|
|
Joined: Sep 2003
Posts: 70
Member
|
OP
Member
Joined: Sep 2003
Posts: 70 |
I Have a Modular ICS with 5.0 XC software. There are a few strange things happening; occassionally when the receptionist (ext 200-port 0101) parks a caller the call is disconnected. I have tried a new phoneset at the receptionist location. I have changed the park timer and changed the park mode from lowest to cycle. None of these changes have worked. Also at the receptionist desk a phantom ring occurs intermittantly. It rings in on the intercom key and no one is ever there nor is there a display saying where the call is coming from. Any help would be appreciated.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Jan 2005
Posts: 7
Member
|
|
Member
Joined: Jan 2005
Posts: 7 |
FYI, I had the same problem with a MICS 6.1 W/PRI. after much hair pulling and testing, I was able to determine that the software was corrupted. Installed a new software cart and reprogrammed switch everything is working like a charm for the past two weeks.
|
|
|
|
Forums84
Topics94,287
Posts638,786
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
