|
|
|
|
Joined: Apr 2004
Posts: 56
Member
|
|
Member
Joined: Apr 2004
Posts: 56 |
On a CICS or MICS with flash or call pilot, how can a inbound caller who gets the auto call attendant automatically get transfered to a cell number???
Thanks
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Aug 2004
Posts: 251
Member
|
|
Member
Joined: Aug 2004
Posts: 251 |
You could set up a Tree in the CCR with one of the paths being a transfer point to an external # (The cell #)
|
|
|
|
|
Joined: Apr 2004
Posts: 56
Member
|
|
Member
Joined: Apr 2004
Posts: 56 |
Where can I foind more information on the transfer link???
|
|
|
|
|
Joined: Jan 2005
Posts: 826
Member
|
|
Member
Joined: Jan 2005
Posts: 826 |
<font face="Verdana, Arial" size="2">Originally posted by B Cannon:
Where can I foind more information on the transfer link???</font> Your best bet would be in the "Setup and Operation Guide" that came with the Flash (or on the CD, in the case of CallPilot). There is a section on CCR that describes each type of routing point. "Transfer Point" is what you need, just as clanier has stated. Good Luck! ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE !
|
|
|
|
Forums84
Topics94,562
Posts640,148
Members49,863
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
50
guests, and
64
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
