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#123787 06/09/05 08:00 AM
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On a CICS or MICS with flash or call pilot, how can a inbound caller who gets the auto call attendant automatically get transfered to a cell number???

Thanks

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#123788 06/09/05 08:31 AM
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You could set up a Tree in the CCR with one of the paths being a transfer point to an external # (The cell #)

#123789 06/09/05 03:21 PM
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Where can I foind more information on the transfer link???

#123790 06/09/05 03:31 PM
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<font face="Verdana, Arial" size="2">Originally posted by B Cannon:
Where can I foind more information on the transfer link???</font>

Your best bet would be in the "Setup and Operation Guide" that came with the Flash (or on the CD, in the case of CallPilot). There is a section on CCR that describes each type of routing point. "Transfer Point" is what you need, just as clanier has stated.

Good Luck!


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