AA transfer to extension|Sundance Business VOIP Telephone Help

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AA transfer to extension #123896 06/16/05 05:22 PM
Joined: Apr 2005 Posts: 16 shanghai.china parker.xu OP Member
OP parker.xu Member Joined: Apr 2005 Posts: 16 shanghai.china	recently,i met a strange problem. a clien have a mics ( NT7B66CB Rel 01 0003 ,USA-MICS-XC 6.1 FC) and Callpilot(NT 5B82AJ Rel 02 0003,CP 150 NA E/MAND). the problem is when AA transfer the incoming call to extension,it has this prompt:"invalid number" sometimes. But the extension dialed is normal all the time. i don't known why. who can help me? thx email: [email protected]

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Re: AA transfer to extension #123897 06/17/05 02:09 AM
Joined: Jan 2005 Posts: 826 Omaha, Nebraska, USA BCMguy.com Member
BCMguy.com Member Joined: Jan 2005 Posts: 826 Omaha, Nebraska, USA	The DTMF tones received on calls from cell phones (or other poor connections) can sometimes be misunderstood by the system. For example, a single digit pressed on a cell phone can sometimes be received as two presses of that digit. I hope that helps! ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE ! Marty Beutler Follow me on my quest to webify all of us at Webify.Us --> Providing Business Relevance for Web 2.0 Technologies

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