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#123896 06/16/05 05:22 PM
Joined: Apr 2005
Posts: 16
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Joined: Apr 2005
Posts: 16
recently,i met a strange problem.

a clien have a mics ( NT7B66CB Rel 01 0003
,USA-MICS-XC 6.1 FC) and Callpilot(NT 5B82AJ Rel 02 0003,CP 150 NA E/MAND).

the problem is when AA transfer the incoming call to extension,it has this prompt:"invalid number" sometimes. But the extension dialed is normal all the time.

i don't known why. who can help me? thx

email: [email protected]

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Joined: Jan 2005
Posts: 826
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Joined: Jan 2005
Posts: 826
The DTMF tones received on calls from cell phones (or other poor connections) can sometimes be misunderstood by the system. For example, a single digit pressed on a cell phone can sometimes be received as two presses of that digit.

I hope that helps!


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