Callpilot thinks the business is closed

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Callpilot thinks the business is closed #124654 08/19/05 08:35 PM
Joined: Aug 2005 Posts: 122 Urbana, IL, USA squeakygeek Member
squeakygeek Member Joined: Aug 2005 Posts: 122 Urbana, IL, USA	My Callpilot is playing the after hours greeting during hours. I have it set to the correct time zone, and the manual business open/closed setting is set to open. Does it keep its own clock separate from the MICS? If so, how do I access it? If not, what could be causing this? I couldn't find anything about it in the manuals. Thanks, Nate

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Re: Callpilot thinks the business is closed #124655 08/20/05 05:23 AM
Joined: Aug 2005 Posts: 17 DaperDanMan Member
DaperDanMan Member Joined: Aug 2005 Posts: 17	Squeakygeek- I donâ€™t quite understand your role regarding this call pilot. I am guessing you are some end-user who has decided to try and install some system you found on Ebay or the likes? Allow me to say what a bad idea this is. There are a ton of things the manual does not cover. Internet forums are not meant to replace a qualified vendor. I suggest you find a qualified vendor to properly program your system, and train you in its use.

Re: Callpilot thinks the business is closed #124656 08/20/05 09:22 AM
Joined: Jan 2005 Posts: 826 Omaha, Nebraska, USA BCMguy.com Member
BCMguy.com Member Joined: Jan 2005 Posts: 826 Omaha, Nebraska, USA	DaperDanMan, excellent answer! Welcome to the board! Squeakygeek, here is a site that can help you get a BASIC understanding of the Norstar and the associated CallPilot: https://get.globalknowledge.com/norteltraining/catalog/family.php?pf=N&pt=vec The CallPilot course is 4 days. It won't replace the years of experience that a qualified vendor would have. But, it will provide you with a good foundation, and the ability to find answers in the manuals. Good Luck! ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE ! Marty Beutler Follow me on my quest to webify all of us at Webify.Us --> Providing Business Relevance for Web 2.0 Technologies

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