sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems help with installation of ccis

I was hoping someone could help me out with a nortel ccis I don't know how to start the installtion but I know I could figure it out with a little help pointing me in the right direction. Please let me know if anyone can give me a little clue into how to communicate with the system.

[This message has been edited by mannin32 (edited August 25, 2005).]

You should get a professional . You will pay less to get it professionally installed than you would hiring someone to fix the problems you inadvertenly created.For the years and years the system is instaled.
Everything you try to add or change will cost more because it wasen't installed right in the first place.

Honestly it will only be 3 hours work for a
PRO, if the cabling is straight. We charge a $100 an hour in Canadian funds.
Thats only $300, for a 10 year instalation

Not really what I was looking for, I am not trying to save money I want the knowledge of how to install a phone system. I am a network admin so I am not afraid of technology and I am not concerned about the wiring I know how to wire jacks properly and punch them down, I do network wiring and cat3 wiring often so that is no big deal. I just want to be able to configure the phone system the way i want it.

Hello mannin32,

There is no shortage of good advice on this board. So, asking questions and looking through previous posts will be a good source of information for you.

As long as you're not just looking to save money, you might consider hiring someone to install the system (as Mr.Telephone Man) suggests. Then, having them give you a little admin training. This could be a big time (and frustration) saver for you. And, it could keep you out of trouble that you wouldn't otherwise know you had.

The manuals are a good reference for getting a description of a feature and how to use it. But, they don't go into how one feature may impact another (adversely), or how to protect your system from things like toll fraud.

I am a big proponent of end users managing their own systems, but I usually give them about 2 hours of training to get them going.

That being said, your request is not uncommon:
https://www.sundance-communications.com/forum/Forum1/HTML/001063.html

I don't know where you ar in Florida. But, if you decide you would like to have a pro onsite, JOHNYREB (fellow moderator) is in Pensacola.

Good Luck!


------------------
BCM Guy
www.BCMguy.com
Learn more about the Nortel Networks Business Communications Manager HERE !

That was a great post thanks for showing me that, I am in Orlando really the only reason I want to program our phone systems is because the company we use to maintail them is the worst they never do what we ask. I want to be able to do the changes we need instead. And this CICS system I have is just a sytem i found in storage that I want to play with at home and see if i can get it up and running. Then maybe I can work on some of our other sytems.

Mannin32

Please dont take offense to the fact that someone suggested get a vendor. The fact of the matter is Nate (the other post you read) was doing what you are doing and at a minimum he obtained the manual. that being said if we can help we will but some of the basics are up to you eg your first question should be what pins do the phones and CO lines terminate to. If you know that answer then you have a good start.

With that info you can start programming and test the equipment

Good luck on you project

there is alot more to installing and programming a system than you can imagine and the board always assumes you know the basics so that we can speak to you correctly about what you are doing. eg: where in programming do I change the hunt group. the answer in "system programming>hunt groups.

the next question whats a hunt group?
answer AARG this is going to take forever call a tech or buy the manual.

you see my point

Another problem with just simply telling you how to get access to the system is that the process would require posting installer logins and passwords which is forbidden (or should be) for common sense reasons. There are thousands of these systems out there, so manuals should be plentiful, though Nortel hasn't printed installers manuals in two years, they are now all on CDs. I hope you understand.