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Joined: Oct 2002
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Has anyone connected a Norstar MICS to a brooktrout fax server card? I'm being asked to do this for a customer and I just want to be sure that I will not have a problem, I think I should be fine but I would like to know if anyone has done this yet. Basically here is the setup: Customer has a PRI already in use for their Norstar and they want to use DID's on this PRI as direct fax numbers that would be routed outside the Norstar via a 2nd DTI card to the brooktrout card. The only concern that I have is, will the Norstar pass DTMF accross a DTI Card? I've done this with an E&M card but not a DTI, any thoughts? By the way, the software is 6.1 on the MICS.

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Joined: Aug 2002
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funny,
i just did my first last Sunday.
the one we did was a 2 port fax server.
we had an 0x8 asm connected to the system (or you could use 2 ata adapter)gave the fax server 2 extensions, assigned the line to the first extension then call forward on busy to the second extension.
it worked great.

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can you both give some more details how you got this to work with an ASM or E&M card. I have a customer who wants to do this too with an analog fax card. I figured that there would be no way to repeat the DNIS/DTMF digits. They want to host 40+ DID numbers that will come over the existing T1 and will all terminate on the fax server (2 analog ports).

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Thanks DMC, but in my scenario I would be using a DTI rather than an 0x8 ASM like you used. Again, I think that I should have no problems but wasn't exactly sure. But good to know that it worked with your setup.
Jsaad- For the E&M scenario that I have this working on, I just had to build Destination Codes for the fax DID's rather than target lines. Then I had to assign a route for each destination code that would then dial the digits for the fax server. So when a fax call comes in, the norstar recieves the digits and recognizes them as a desi code and sends it out the E&M Card to the fax server and it does the rest. If you need more clarification just let me know, it works great.

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<font face="Verdana, Arial" size="2">Originally posted by roldan:
Has anyone connected a Norstar MICS to a brooktrout fax server card? I'm being asked to do this for a customer and I just want to be sure that I will not have a problem, I think I should be fine but I would like to know if anyone has done this yet. Basically here is the setup: Customer has a PRI already in use for their Norstar and they want to use DID's on this PRI as direct fax numbers that would be routed outside the Norstar via a 2nd DTI card to the brooktrout card. The only concern that I have is, will the Norstar pass DTMF accross a DTI Card? I've done this with an E&M card but not a DTI, any thoughts? By the way, the software is 6.1 on the MICS.</font>

Not sure what you mean routed outside the norstar. But routing within the n* to the 2nd DTI > fax card is not a proplem. And DTMF will be passed through; after all the dtmf is coming from the remote end caller.



[This message has been edited by rustynails (edited September 19, 2005).]

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<font face="Verdana, Arial" size="2">Originally posted by jsaad:
can you both give some more details how you got this to work with an ASM or E&M card. I have a customer who wants to do this too with an analog fax card. I figured that there would be no way to repeat the DNIS/DTMF digits. They want to host 40+ DID numbers that will come over the existing T1 and will all terminate on the fax server (2 analog ports).</font>

Having 40+ DiDs is pointless with a 2 port analog integration coming off the Norstar. You need to use pri to pri card. In other words analog ports will not route the DID to the proper exchange mailbox on the fax server. Pri integration will however. If they do not want to spend the cash then order to analog DID lines and run them into the fax server, this will work with exchange/ RightFax.



[This message has been edited by rustynails (edited September 20, 2005).]

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Well, I'll let you all know how it goes when the customer decides to go forward. Thanks for the input.

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my customer has a 4.1 MICS already with 2 T1s so getting a third T1 card would require an upgrade. They don't have a T1 card in their fax server, it's two analog ports. I've already advised them to get two analog DID trunks and be done with it.

Would there be any way with analog E&M trunk cards?

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Originally posted by jsaad:


Would there be any way with analog E&M trunk cards?
NO.


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