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Joined: Sep 2005
Posts: 19
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Joined: Sep 2005
Posts: 19 |
Hi All, First time to this forum. Hope you can help. I just installed a MICS w/ 6.1 I have set all phones to pick up group 1 and programied a feature button on each set for call pick up. But went I try to use the featur it tells me denied in admin. Any help? Thanks Roy
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Joined: Jul 2005
Posts: 1,829
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Joined: Jul 2005
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check in capabilities i think theres a setting to activate group pickup and when you were testing it was a phone actually ringing cause if there was no call to pick up it will tell you denied
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Joined: Nov 2005
Posts: 7
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Member
Joined: Nov 2005
Posts: 7 |
"Denied in admin" means that it is disabled system-wide (system programming) or for that phone (terminals & sets > capabilities).
"Pickup denied" means there is no ringing call.
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