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#125161 09/24/05 04:03 AM
Joined: Sep 2005
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Hi All,
First time to this forum. Hope you can help.
I just installed a MICS w/ 6.1 I have set all phones to pick up group 1 and programied a feature button on each set for call pick up. But went I try to use the featur it tells me denied in admin. Any help?
Thanks
Roy

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#125162 09/25/05 05:20 AM
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check in capabilities i think theres a setting to activate group pickup and when you were testing it was a phone actually ringing cause if there was no call to pick up it will tell you denied

#125163 11/09/05 10:11 AM
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"Denied in admin" means that it is disabled system-wide (system programming) or for that phone (terminals & sets > capabilities).

"Pickup denied" means there is no ringing call.


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