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Joined: Jan 2005
Posts: 90
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Joined: Jan 2005
Posts: 90 |
MCIS System (3.x) I think
My question is the following. When I setup extension 291 to have a answer DN of 326, or is it the other way around 326 to have a answer DN to 291? (i confuse which one's here)
I want to have Extention 326 Ring also when someone dials 291.
When i set this up, I lost my call park key on the main switchboard. Why does this happen? Do i have to have that answer key? because it auto assigned it.
How do Answer DN's work? and can i make each phone a paired answer DN?
If you phone ext 326 you can answer it on 291 w/ out a feature code and visea versa?
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Joined: Jan 2005
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To have 326 ring at 291 for both internal and external calls create an answer DN of 326 on set 291. The button will appear immediately above the intercom keys on 291 and as far as I know, you can't move it. Calls for 326 will ring normally at 291 and indicate on the Ans. DN button and can be answered by lifting the handset.
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Joined: Jan 2005
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Joined: Jan 2005
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Thanks.
Instead of doing it the way specified above, I found a simpler solution.
I created an Answer DN on Ext 647 to ring whenever Ext 326 (Main Switchboard) Rings. Works nicely:)!
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