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Joined: Nov 2005
Posts: 1
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OP
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Joined: Nov 2005
Posts: 1 |
I recently installed an SMDR6 onto my MICS system, and am feeding the output into a PC running a call accounting system, but I have a question...
I'm running a single PRI, enabled with caller ID. Feature 811 displays the caller ID on the stations, but incoming caller ID is not recorded in the SMDR log...
Is there a trick to enable this, or is my 4.1 software in dire need of an upgrade?
Brad Brown
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Nortel Phone System Service in Canada
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
As far as I'm aware CLID is not sent to SMDR on any software version. SMDR's main purpose is collect outbound traffic
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Apr 2002
Posts: 305
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Joined: Apr 2002
Posts: 305 |
You should be able to get CLID information on the SMDR report as long as you receive it from the provider. You have to set the SMDR for Norstar CLID format or Norstar All format. I hope that helps.
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Joined: Feb 2004
Posts: 454
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Joined: Feb 2004
Posts: 454 |
sam is right. be sure your smdr settings are correct. i regularly get CLID info on my call logs.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
I stand corrected :scratch:
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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