|
|
|
|
Joined: Oct 2005
Posts: 26
Member
|
|
Member
Joined: Oct 2005
Posts: 26 |
i was trying to use the link feature on a system.
link feature is just like 3 way calling? the thing is im trying to use it as like a off site transfer i guess. customer calls in they want to speak with a rep. off site i press link "the call is put on hold by the system" dial tone is present i call the # then i hit link again and all of us are on the line. if i hang up the call is released.what do i do to keep the other parties on together while i drop off??
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
We get old too soon, smart too late
|
|
|
|
|
Joined: Dec 2005
Posts: 7
Member
|
|
Member
Joined: Dec 2005
Posts: 7 |
To leave two outside parties connected without an inside party requires disconnect supervision from the Central Office, and must be turned on under line programming (Super). If the central office does not support disconnect supervision and you still turn it on, your lines will hang (not release) between the system and the Central Office.
|
|
|
|
Forums84
Topics94,518
Posts639,981
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
159
guests, and
26
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
