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Joined: Sep 2005
Posts: 11
Member
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Member
Joined: Sep 2005
Posts: 11 |
Well, set the phones to Prime Line of PRI-A, not Pool A. That is the short answer.
If they want a PRI dialtone, the LEC can turn that on.
Good Luck,
Wayne
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Joined: Nov 2003
Posts: 1,310
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Joined: Nov 2003
Posts: 1,310 |
Under "prime line" heading, the only choices available are "I/C", "PoolA" or "None". When you set to "PoolA", and press the intercom button, the display reads "no free lines"...
???
D. Ocean
Miami, FL
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Danny: With the newer software and with a PRI, you must use routing. Make sure you don't have anything programmed under EXTERNAL ACCESS and nothing under POOL CODES. Make sure that you have the Lines for the PRI as PRI-A. Set up the prime line for the phones as I/C. Unless you need something fancy, make your routing simple. Enter a 9 for the routing code. Then make it use PRI-A. When they pick up the phone they get a dial tone from the intercom. They dial 9+number. Sorry, when you go with a PRI they just have to dial a 9. Tell them to get with the program.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
Posts: 3,869 |
OK, I have the solution to them not wanting to dial 9. Change your codes and make outside line access on the PRI be a 1 instead.
They won't have to dial 9 and if they give you any harrassment about dialing a 1, threaten to change it back to 9 that they bitched about so much.
If worse comes to worse, I'll fly there with my stun gun and when I'm done they will never complain about dialing 9 again.
There, that fixes everything.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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