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Joined: Mar 2004
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I have a kim assigned to the main ext. The recptionist wants to be able to hit vmt then button on kim to transfer caller to voicemail. I have buttons programmed as autodials. Did I program buttons incorrectly or is this a major oversight by nortel?
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Joined: Mar 2001
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I haven't tried that on Nortel but in the past on Samsung you could hit the VoicemailTransfer key and HAD to dial digits, not push a dss button.
Pretty stupid, don't know if they changed it or not.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Oct 2005
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It's the same on a Norstar.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jun 2005
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I have the same complaint all of the time :bang: Manual dial on VMT only 
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Joined: Dec 2003
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Former Moderator-Nortel
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Former Moderator-Nortel
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To transfer to Voice Mail, You MUST type in the mailbox number on the keypad after hitting the "Transfer to VM" which is F986. You can use the KIM buttons to tranfer to an Extension (F70=Transfer) But you CANNOT use the Internal Autodial buttons to do a transfer to Voice Mail. If you are on a call and hit F986 then one of the buttons (example: for Bob x235) You actually put the call on hold and and now dialing Bob using the intercom path. It will not go to VM.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Jul 2005
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Here I thought only Nortel worked that screwy way, good to know other brands do the same!
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Joined: Oct 2005
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I think the Paanasonic KXTD's are the same as well.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Apr 2005
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NEC
DS1000 & 2000 press dss button and than the MW button the call is now in voice mail
IPK. press dss button, message button the call is now in voice mail.
I am sure Nortel and the others will be following to make this more simple for their end users.
We get old too soon, smart too late
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Joined: Oct 2005
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Originally posted by dans:
I am sure Nortel and the others will be following to make this more simple for their end users. Don't bet on it.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Yeah, it's been like that since the beginning with the startalk days. They aren't changing anything.
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