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Call Pilot connecting
#128939 07/13/06 11:19 AM
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I have yet to hook up one of these to a Norstar!How does this voicemail hook up to the phone system? Does it use phone ports? And if so does it matter what phone ports I hook them up to?
Thanks in Advance!!! :confused:

Nortel Equipment and Telephones
Re: Call Pilot connecting
#128940 07/13/06 01:47 PM
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Yes it uses phone ports and no it does not matter which one.

Re: Call Pilot connecting
#128941 07/13/06 05:50 PM
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Each port will supply two channels to talk to the VMail. Which ever port is connected to the A port on Call Pilot, that is the DN of the CP.


If CON is the opposite of PRO
Then what is the opposite of Progress?
Re: Call Pilot connecting
#128942 07/14/06 10:16 AM
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Thanks for the info!!!

Re: Call Pilot connecting
#128943 07/22/06 07:16 AM
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Okay I've hooked up the Call Pilot 100 Rel 3.1 to the Norstar CICS 7.0, I'm experiencing some strange happenings?
1. Intermittent connection issues. Indicates that it's busy when trying to dialing the main DN. System is not installed yet, in the preliminary stages.
2. When I first initialized the CP100 I was able to access it via the feature code, however it's not accepting my passcode anymore? I set it up to do the CP prompts. I've tried to access a voicemail box and it's not accepting the default passcodes either? Am I doing something wrong?

Re: Call Pilot connecting
#128944 07/22/06 07:29 AM
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Quote
Am I doing something wrong? [/QB]
I hate to be so blunt but yes you're doing something wrong...

You have zero knowledge of even the fundamentals. Check this web site
https://www.sundance-communications.com/installers/Telephone_Installers/
for a pro in your area, hire them and get some training. :read:


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: Call Pilot connecting
#128945 07/22/06 10:19 AM
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Believe it or not Marv, with a little reading I was able to set the CP up. "it's amazing what what a manual will do" laugh One question though? I have a phone plugged in which I verified it is extension 29. I added a subscriber mailbox 29 on the CP & was able to access the mailbox. I changed the password, recorded a name & greeting so the box has been initialized. However when calling that extension the phone does ring but CP won't pick up? Can ya give any pointers on where to look for the call forwarding setting? In the mean time I will keep on reading smile

Re: Call Pilot connecting
#128946 07/22/06 10:59 AM
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Have you programmed the set to FNA to the CP?


[Linked Image]
Re: Call Pilot connecting
#128947 07/22/06 11:02 AM
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Yes I did program that up, for some reason I had to reset the phone system, the connection to the CP dropped? All good now!! Thanks

Re: Call Pilot connecting
#128948 07/23/06 09:55 AM
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Craigers99, Yes it is a simple thing to read the manual. I wish more people would and stop asking "tell how to do xyz" because I'm to lazy to research it.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers

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