Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
MAT Software
#129093 07/20/06 11:44 AM
Joined: Jun 2004
Posts: 33
Member
OP Offline
Member
Joined: Jun 2004
Posts: 33
Do Nortel's have any type of software that would allow for programming or is it required to be done from the phone?
We are planning on replacing the switch at year end, but are in need of a quick fix for an exisiting problem. Would be much easier to follow if I could see it on a screen since I am not familar with Nortel.
Thanks,
Dan

Nortel Equipment and Telephones
Re: MAT Software
#129094 07/20/06 12:36 PM
Joined: Oct 2005
Posts: 4,681
Member
Offline
Member
Joined: Oct 2005
Posts: 4,681
Really depends on which Norstar and which software...

Norstar Remote Utilities, but if you're unfamiliar with phone set programming the NRU will be like trying to read chinese.

Hire a pro in your area.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: MAT Software
#129095 07/20/06 08:04 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
What is the existing problem, that would be a good place to start?

Programming over the phone is easy if you have a manual and some idea of what you are trying to do.


THE Bracha, old blond specialist in Rube Goldberg solutions.
Re: MAT Software
#129096 07/20/06 08:20 PM
Joined: Aug 2004
Posts: 9,010
Admin
*****
Online Content
Admin
*****
Joined: Aug 2004
Posts: 9,010
If he is asking for MAT then that stands for Meridian Administration Tool. This is for the Option series PBXs. Can't program them through phones. There were also platforms called Stadata and Switchview.

The only aftermarket Option series admin software that I am aware of is MerAssistant. Better know what you are doing if you start playing with these systems.


[Linked Image]
Re: MAT Software
#129097 07/21/06 04:36 PM
Joined: Aug 2004
Posts: 1,233
Member
Offline
Member
Joined: Aug 2004
Posts: 1,233
Isn't MAT the name of the software for programming NEC stuff? Maybe that's what he means...

To answer the question though - the Nortel BCM systems can be programmed via PC. Any software required comes with the system.

Re: MAT Software
#129098 07/22/06 08:06 AM
Joined: Jun 2004
Posts: 33
Member
OP Offline
Member
Joined: Jun 2004
Posts: 33
Thanks, Yes I use NEC terminalogy as that is what I am used to.
The only problem we are having that I cannot figure out is when a user at another site calls one particular extension (630), it rings various different phones. It will ring 630 one time then go to another extension.
The phone set programming is not bad, just find it easier to follow on a screen.

Re: MAT Software
#129099 07/23/06 10:31 AM
Joined: Apr 2002
Posts: 1,101
JJ Offline
Member
Offline
Member
Joined: Apr 2002
Posts: 1,101
Check for answer DN on the extensions that ring, also is 630 a Hunt group DN or a Extension DN?

Good Luck!!


If all else fails, use a BFH.
Re: MAT Software
#129100 07/26/06 06:49 AM
Joined: Jun 2004
Posts: 33
Member
OP Offline
Member
Joined: Jun 2004
Posts: 33
I will take a look.

Re: MAT Software
#129101 07/26/06 11:15 AM
Joined: Jun 2004
Posts: 33
Member
OP Offline
Member
Joined: Jun 2004
Posts: 33
according to this system there are no hunt groups programmed.
630 is an Extension
When this event happens, its one of the other offices calling and the display says Line154.
Will take a look at the other offices again to see if I have missed something.


Moderated by  MooreTel, NTlayoff, Z-man 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Kari's Law and Basic Edition
by ffej010 - 07/04/20 07:10 PM
IP Office 500 vers. 9.0
by Telesystems - 07/03/20 05:27 PM
Merlin Legebd
by hitechcomm - 07/03/20 08:35 AM
SIP phone Interoperability
by Bushmills - 07/02/20 11:48 PM
Who's Online Now
17 members (justbill, Curlycord, BobRobert, OBT, nortelvoip, dexman, Mercenary Roadie, EV607797, newtecky, Bob3470, Bob-o, hbiss, Yoda, RATHER BE FISHING, usedphones, Carl Navarro, davetel), 112 guests, and 54 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,796
Posts636,277
Members49,308
Most Online5,661
May 23rd, 2018
Today's Birthdays
robert baker, Vangar
Newest Members
Real Estating, ForestHillChurch, Rick95, Byron Stewart, chad1003
49307 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 24
dans 10
Ruben 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners