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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I have a customer asking me about unified messaging. I haven't really gotten into this on the call pilot. does it interface with Outlook? or is there a seperate peice of software that is uses. What about the seat license. Does that mean the number of people who can use it at the same time?
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Z, it does interface with outlook but you need to install the client. The client is "told" during install what e-mail program is used. There are differencs with versions of outlook but it's explained. When you configure notification per user, you use a seat. Is that clear as mud?
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
So every user that wants to get voice mail notifications via email will need a seat license, correct?
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Joined: Apr 2001
Posts: 1,390
Member
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Member
Joined: Apr 2001
Posts: 1,390 |
Yes,
Also, if the client wishes to fwd emails with attached vmail messages you will need to enable some sort of vpim networking. I think there is a key to enable this on the call pilot.
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Joined: Dec 2006
Posts: 3
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Member
Joined: Dec 2006
Posts: 3 |
you also have to make sure the mailbox class has desktop messaging enabled.the vpim is just the 3 digit extension prefix,like 555-1212, 555 is is the vpim,then when you configure it on the users pc you just put in the mailbox extension.Also need to set up the FQDN under messaging properties
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