web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#131316 12/29/06 08:21 AM
Joined: Dec 2006
Posts: 3
Member
Member
Offline
Joined: Dec 2006
Posts: 3
I've got an 8x24 running DR 5.1 and a Startalk Flash running 1.5.

The AA is no longer answering. I've checked to make sure I have greetings recorded. I've checked to make sure the greeting table is set to active recorded greetings. And I've verified that the lines are set to AA answer.

Still I get no answer by the AA.

Where else can I look for the failure?

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#131317 12/29/06 08:35 AM
Joined: Apr 2005
Posts: 153
Member
Member
Joined: Apr 2005
Posts: 153
Try a power cycle and see if that doesn't fix it. It's a bit of a band aid solution but I've seen it work. You may have a larger problem (i.e. power issues, corrupt flash card etc.) but I've done power cycles where the problem never recurred.


Beer, sure I'll try one
#131318 12/29/06 09:00 AM
Joined: Dec 2006
Posts: 3
Member
Member
Offline
Joined: Dec 2006
Posts: 3
No that didn't do it. I was able to get it to work by changing the answer time to 2 rings or 3 rings. Not sure why I didn't try that before.

#131319 12/29/06 10:08 AM
Joined: Dec 2006
Posts: 3
Member
Member
Offline
Joined: Dec 2006
Posts: 3
I'm still having a problem though. The general mailbox is picking up if I set AA to answer at 4 rings.

#131320 12/29/06 11:56 AM
Joined: Apr 2005
Posts: 2,527
Likes: 4
Member
*****
Member
*****
Offline
Joined: Apr 2005
Posts: 2,527
Likes: 4
What number of rings in call forward no answer is programmed for each phone.

If AA is set to 4 the phones have to be set a 5


We get old too soon, smart too late

Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
KX-NS700 Firmware Jump
by Zach8789 - 06/16/25 09:39 PM
Transferring Entire Contents
by EV607797 - 06/16/25 03:53 PM
Reviving an Ernest D3 payphone, Telelink, LCD
by mcgyver - 06/14/25 12:43 PM
NEC SL1100 i IP address
by teleco - 06/13/25 05:18 PM
Forum Statistics
Forums84
Topics94,551
Posts640,098
Members49,861
Most Online5,661
May 23rd, 2018
Newest Members
tectrolink, mcgyver, gary moore, telli, CCTechProf
49,860 Registered Users
Top Posters(30 Days)
Toner 8
dexman 2
Who's Online Now
0 members (), 173 guests, and 21 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0