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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
A 7208 set on this system, after a simple move from a lunch room to an office, now when you lift the handset it activates the speaker. The guy can't get the phone to work through the handset, it's always on speakerphone. Is there a user activated feature to do this? Or did the phone develop a problem suddenly. No programming was changed when we moved the extension with it's existing number. Of course it worked fine until we moved it. Any ideas?
Mark
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Nortel Phone System Service in Canada
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Posts: 1,088 Likes: 2 |
is the handset plugged into the headset port or the handset port on the bottom of the phone.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Mark, check to be sure the handset is plugged into the handset jack not the headset.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
Customer claims it's in the handset port, I had him switch the phone out and another phone works fine. I musta broke it when I moved it. Right. Oh well. Paul can probably fix it for me.
Mark
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Joined: Apr 2005
Posts: 153
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Joined: Apr 2005
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Is the hookswitch stuck down?
Beer, sure I'll try one
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
I don't think that would activate the speaker when you lifted the handset. But I haven't been back to the site yet.
Mark
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Just had the same problem on the phone in my kitchen. Just take it apart and clean the inside. Do not have the client do it though. This is a nice billable service call.
I usually take the phone out to the truck so the client doesn't see how easy it is.
Dave
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2001
Posts: 6,160
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Dave,
What do you clean? Do you use compressed air?
Mark
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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