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#131555 01/17/07 06:35 PM
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srd1 Offline OP
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Old version. All features say inactive feature when we try to call voice mail. Was working fine until recently.

Is this v.m. shot?

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#131556 01/17/07 11:55 PM
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The 1st thing I would look at is the power supply and hydro. Just to make sure that was working. Try an other power supply but other that that I think I would be looking for a new one.

#131557 01/17/07 11:57 PM
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you may want to try and reboot the voice mail buy upluging is count to 10 then plug back in. It may take a while for the voice mail to start back up up to 15 to 20 min. some times. you may want to try this first.

#131558 01/18/07 03:45 AM
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srd1 Offline OP
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thank you!

#131559 01/18/07 05:30 AM
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If kbarry's suggestion doesn't work, you may want to power down both the phone switch and the voicemail and power both back up. You'll know if the voicemail initialized properly because it will play a series of acsending tones.


Beer, sure I'll try one
#131560 01/18/07 06:01 AM
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Tronic, I have only ever head tones come from a NAM?? As for the above there are multiple posts on flashes have power failures or surges defaulting them. If feature 983 does nothing, try 903.


Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
#131561 01/18/07 06:07 AM
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Your absolutely right Nickels, I guess I should read the question more carefully. My bad.


Beer, sure I'll try one
#131562 01/18/07 12:22 PM
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Check power supply first.

Try a re-power, give it time, don't rush.

If still nothing, hard drive probably crapped out. You can buy replacement preprogrammed hard drives for them, but probably better off with a CallPilot if the software version on the KSU allows it.

#131563 01/18/07 04:58 PM
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have you tried featuress xftest then test and delete all inactive codes then reboot flash will regenerate new codes

#131564 01/18/07 05:06 PM
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srd1 Offline OP
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Ill try it all, what is xftest? I havent tried feature 903. I have powered it down, but not ksu and voice mail at same time.

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