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Joined: Mar 2001
Posts: 338
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Joined: Mar 2001
Posts: 338 |
When voice mail answers my call and I press # for the directory; I get a message that option is not recognized. Is there a option in the mail to activate the # sign. Customer wants to use the director on the voice mail :bang:
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Joined: Feb 2006
Posts: 598
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Joined: Feb 2006
Posts: 598 |
On the default programming of a flash using all the normal feature configuration, the pound key should work for the directory. What version is the flash? It is definitley not a flash lite correct? When you say the voicemail answers, a greeting like number 1 answers, correct?
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Have the users been set up to be in the directory and are their mailboxes initialized?
Dave
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Directory is probably disabled. Press 4 from main set up menu to re-enable.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Mar 2005
Posts: 245
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Joined: Mar 2005
Posts: 245 |
Use feature 983 and press 4. That should get you to the menu where you can scroll through and find if the directory is enabled
NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0
MITEL 5000 3300 NuPoint
"If I had known it would turn out like this, I would have become a locksmith"
Albert Einstein
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Joined: Mar 2001
Posts: 338
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Joined: Mar 2001
Posts: 338 |
Thanks to everyone for your input -- I will be back on site today, so I will try your suggestions.
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