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Joined: Jun 2004
Posts: 33
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OP
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Joined: Jun 2004
Posts: 33 |
Greetings,
Sometime over the weekend our vm quit working. As in "Inactive Feature" on the display.
I have cycled power, reseated card, checked DNs (ok), removed all inactive feature codes via xftest. I am now able to get vm to prompt me for password ("LOG") but have to dial the ext first. None of the feature codes for vm work (f9*1, 983, 981). I have also tried Feature 903, however 903 is for ACD at our site so it wants me to log in.
I have a laptop connected to vm. Passes everything on boot. When I log in, it says "Nortel xxx Configuration in Progress" ( I cant remember if xxx=flash or not). If I watch the laptop, it does generate messages saying things like Cannot answer call RC?
Any suggestions?
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Sorry but your Flash has defaulted (they are prone to this) and is asking you for the configuration info. You'll find all you need to know in the Flash setup and operation manual or use the link at the top of page to find a QUALIFIED dealer in your area.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jun 2004
Posts: 33
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Joined: Dec 2003
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Former Moderator-Nortel
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Former Moderator-Nortel
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If CON is the opposite of PRO
Then what is the opposite of Progress?
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