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#132892 04/09/07 05:57 AM
Joined: Jun 2004
Posts: 33
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Joined: Jun 2004
Posts: 33
Greetings,
Sometime over the weekend our vm quit working. As in "Inactive Feature" on the display.
I have cycled power, reseated card, checked DNs (ok), removed all inactive feature codes via xftest. I am now able to get vm to prompt me for password ("LOG") but have to dial the ext first. None of the feature codes for vm work (f9*1, 983, 981). I have also tried Feature 903, however 903 is for ACD at our site so it wants me to log in.
I have a laptop connected to vm. Passes everything on boot. When I log in, it says "Nortel xxx Configuration in Progress" ( I cant remember if xxx=flash or not). If I watch the laptop, it does generate messages saying things like Cannot answer call RC?
Any suggestions?

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#132893 04/09/07 07:19 AM
Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
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Joined: Oct 2005
Posts: 4,685
Likes: 4
Sorry but your Flash has defaulted (they are prone to this) and is asking you for the configuration info. You'll find all you need to know in the Flash setup and operation manual or use the link at the top of page to find a QUALIFIED dealer in your area.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#132894 04/09/07 08:05 AM
Joined: Jun 2004
Posts: 33
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Very well. Thanks Marv

#132895 04/09/07 12:37 PM
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Joined: Dec 2003
Posts: 2,086
ignore this


If CON is the opposite of PRO
Then what is the opposite of Progress?

Moderated by  MooreTel 

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