atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems upgrading MICS issues

I am pretty sure if there is no set on the 0x16 it will not appear in the maintnce side. As for the NAM what software is it? You are MIC's 3.0 correct?

Does this system work at all without the expansion card?

You don't need any phones plugged in for the system to see the modules.

What are your software revs MICS and NAM?

The last 2 mega systems I installed for grocery stores and there were 7.1 software, the ox16's, did not show up until I plugged in a set on each.

nickels & marv>>see 1st post for software version for mics. i think that it means it is 3. something.
not sure on the nam.

marv>>yes the system works without the card. it has been working for at least 2 years. they have just out grown the 0X32 basic cabinet and the startalk.

nickels>>i was thinking like marv. that the system SHOULD see the module even though there are no phones on it. it SHOULD see the nam anyway but it doesn't!

I was only trying to confirm that it was 3.0 on the mic's as you have advised earlier. I was trying to confirm the softwares of both to make sure they are compatible. Do you hear tones after the NAM boots up? As for the sets on the 0x16, not sure, but I have not seen them in maintenance until I placed a set on them. So maybe I am the only person in NA to have that difficulty, but I highly doubt it. And is the NAM new, are you adding this? If so why a NAM and not a call pilot?

nam or call pilot.......price was an issue there. i could get a refurb nam really cheap so that's what they wanted. the ox16 & fiber expansion were also refurb from same place.

i'm not really sure how to find out the version of the nam. and yes it did do some beeping. and the display went thru several different codes (not sure what they were off hand). i think it ended up on code 00.

if i have some more time i will try to run by there and leave a phone attached to the 0x16 to see if that helps.

Have you tried different fiber expansion and station module?

no i haven't. i didn't have a spare one of either. i'm going to get another 6 port fiber card and see if that will help it.

I bet the NAM is not looking so cheap now? The reason the NAM's are cheap is because of the hard drives are all starting to crap out. Call Pilots are on warranty and down the road, that NAM will be coming out for probably a call pilot anyways. If you advise the client, yes this is cheap, but you will have to replace it in x years, and then buy again. Most people understand. Who sold you the NAM? And how do you know it is a refurb NAM?